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Our Corporate Office:
US MAGIC SING 1511 Whispering Trail Irvine, CA 92602
Phone: 516-499-7791 (between 11a.m. and 6p.m. (California time zone) or leave us a message and we will get back to you as soon as possible.
Email: sales@usmagicsing.com
There
are several reasons to consider when purchasing a Magic Sing Karaoke
microphone. While it is important to get the best price in town, it is
just as important to consider service and the overall experience. We are
not only committed to offer the best service and the most competitive
price, but also expertise in dealing with magic microphone problems. We
try to give you the best repair and troubleshooting service because we
understand your time is valuable. We are dedicated to providing total
quality services and products to all our customers.
Shop with confidence, with over 20 years of Karaoke experience shop at US MAGIC SING !
All our products come with free standard shipping, in all "50 states". We also ship worldwide. Shipping Information:
We
have various shipping options at US Magic Sing. We make every effort to
ensure that products are delivered within the specified time frame.
Phone orders are processed 7 days a week Monday-Sunday. (between 11a.m. and 6p.m. (California time zone))
-FREE SHIPPING is in 50 US States Only(Also includes Hawaii and Alaska*).
-INTERNATIONAL
ORDERS - Select "World Wide Shipping" to receive a quotation on the
shipping charge. All international order are subject to duty(import
taxes), and the amount depends on your country's Customs department. We
do not cover any expenses relating to Customs. It is the responsibility
of the buyer.
We make every attempt to ship orders within 24~48
hours of receipt. Orders placed on Saturday or Sunday will be shipped on
Monday. Orders are processed and shipped on business days only (Monday
through Friday, excluding major holidays). Please add this packing time
to your delivery estimate.
-FREE SHIPPING orders are usually
shipped the same day and take about 1-5 business days(*6 to 10 business
days in Alaska) to arrive at its destinations.
-Orders with
Priority shipping (Next Day or 2nd Day Shipping) will be processed and
shipped the same day if received by 12:00am EST.
WARRANTY
All
of our magic sing microphones come with one-year warranty. Warranty
does not apply to any damaged product. If there is any damage or misuse
(trying to open it and fix it on your own) the warranty is voided. Do
not send your submic, chips, and song books when returning for repair.
Just return the microphone. All cables/AC adaptors are not covered with
the warranty and tampering with any microphone voids the warranty. If a
battery is left in the microphone and the battery leaks the warranty is
voided. If we can't repair it and the item is covered by warranty, will
exchange it, according to the manufacturer exchange guidelines, for you
at no additional cost. If you've just purchased it and it doesn't work
then will exchange it for a new one. We also offer you life time
technical support through email.
SHIP TO ADDRESS FOR RA APPROVED RETURNS
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